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- W580763426 abstract "Some program administrators believe that there is no need to evaluate their service patrol programs unless funding is threatened. However, all programs should be evaluated to some extent to ensure that resources are used optimally. Before conducting an evaluation, program administrators should ask specific policy questions and clearly link the study to these questions. Therefore, it is recommended that larger programs perform comprehensive evaluations in which appropriate measures of effectiveness directly correspond with policy questions. Appropriate measures of effectiveness include the following: public perception, safety benefits, operating statistics, congestion delay, air quality and energy consumption benefits, and benefit-cost ratios. Approximately 32 service patrol programs in the United States and Canada were surveyed and the nature of the programs and the means by which their administrators are evaluating them were analyzed. All programs are very popular with motorists. Most programs keep some form of operating statistics, and several have conducted comprehensive evaluations, with benefit-cost ratios ranging from 2:1 to 36:1. Several upcoming studies also are discussed. If studies to date are any indication, service patrols are cost-effective programs to reduce incident-related congestion. If additional evaluations in large areas produce positive results, it is recommended that FHWA initiate programs and provide guidelines and training for large metropolitan areas with extreme congestion. Finally, it is recommended that states or regions coordinate similar programs and include them as part of a larger incident management program." @default.
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- W580763426 modified "2023-09-26" @default.
- W580763426 title "SURVEY OF EFFORTS TO EVALUATE FREEWAY SERVICE PATROLS" @default.
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