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- W581893419 abstract "The author discusses efforts by the Civil Aviation Authority of Singapore (CAAS) to enhance the experience of Singapore's Changi Airport travelers--the airport's philosophy is built around the passenger. Changi was built to replace Paya Lebar Airport and opened in 1981. It currently has one of the Asia-Pacific region's most extensive air links, with 35.03 million passenger movements in 2006. CAAS is constantly upgrading relevant software, such as staff development to ensure exemplary customer service, and hardware, including equipment, facility, and terminal building upgrades to ensure that Changi Airport works efficiently and has a modern look. Innovations include unique theme gardens, a Jacuzzi and swimming pool, and, at one time, a live gameshow for travelers. CAAS's efforts have been recognized as airline friendly by the airlines' themselves. CAAS takes a partnership perspective in its view of all airlines, with high priority given to working closely with airlines on growing their businesses at Changi Airport and maintaining strong relationships with airline partners." @default.
- W581893419 created "2016-06-24" @default.
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- W581893419 date "2007-01-01" @default.
- W581893419 modified "2023-09-26" @default.
- W581893419 title "Premier Aviation Hub of the Region" @default.
- W581893419 hasPublicationYear "2007" @default.
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