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• W58542311 abstract "Requirements elicitation is a central and critical activity in the systems analysis and design process. This paper explores the nature of the challenges that confront analysts and their clients during requirements elicitation. A review of the literature highlights communication as a persistent locus of concern among systems analysts, users and procurers. The paper presents a classification of communication challenges that arise during the requirements elicitation process.Empirical evidence from a brief case study is used to illustrate the scope and impact of these communication challenges and to present a complementary approach to requirements elicitation. The paper introduces the Repertory Grid technique as a means to ameliorate some of the communication issues that persist, particularly in projects where information systems support specialized work.The paper is written in the form of a case tutorial, providing insight into the contribution of the Repertory Grid technique to requirements elicitation." @default.
• W58542311 created "2016-06-24" @default.
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• W58542311 date "2006-06-01" @default.
• W58542311 modified "2023-09-23" @default.
• W58542311 title "Communication Challenges in Requirements Elicitation and the Use of the Repertory Grid Technique" @default.
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• W58542311 doi "https://doi.org/10.1080/08874417.2006.11645926" @default.
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