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- W587320211 abstract "Service standards provide a transit agency with a mechanism to evaluate its service in an objective, consistent and equitable manner. During these times of shrinking operations budgets, service standards can provide the means by which limited resources are best allocated or reallocated. Another major objective of service standards is the design and implementation of new service. An early step in the development of the service standards was to conduct a survey of peer transit systems across North American. The survey identified the existing levels of use of standards, including whether the standards are formally adopted, the process of implementing the standards, and their effectiveness in meeting the agency's goals. The advantage and disadvantages of formally adopting the standards were also examined. The survey results uncovered passionate feelings for and against the use of strict standards among the agencies. In addition, those surveyed shared their strategies for persuading their governing bodies to adopt staff recommendations for service adjustments. These strategies included utilizing accurate, comprehensive data collection efforts, illustrating positive as well as negative effects of a proposed change, and emphasizing increased efficiencies. Another important strategy is to study all other options before recommending the elimination of transit service since, according to many of the agencies surveyed, standards should first be used as a diagnostic technique." @default.
- W587320211 created "2016-06-24" @default.
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- W587320211 date "1997-05-01" @default.
- W587320211 modified "2023-09-27" @default.
- W587320211 title "CURRENT PRACTICES IN THE USE OF MULTIMODAL SERVICE EVALUATION STANDARDS AT PUBLIC TRANSIT AGENCIES" @default.
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