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- W594494125 abstract "In this article, the Director General of the Association of Train Operating Companies discusses the challenges faced by the British train operating companies (TOCs) in the new millennium. The railways must deliver both service quality and network capacity in an economically viable way. The TOCs' key role in the rail industry ensures that it remains customer-focused and responsive to economic signals from passengers. The main issue facing the industry now is investment in infrastructure, rolling stock, and service quality. The TOCs and Railtrack are formulating proposals for franchise extensions and investment of all three types to the Strategic Rail Authority. Even before the SRA legislation has been passed, the SRA should be able to link much more closely the demands of public policy and the existing regulatory machinery. Franchise negotiations should ensure that the TOCs provide what the Government, regulators, and passengers want. Areas in which the TOCs know that they have to advance and are now making steady progress include: (1) improved service performances; (2) new trains; (3) new services; (4) better information services; (5) improved security; (6) station regeneration; and (7) reducing subsidies." @default.
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- W594494125 date "1999-01-01" @default.
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- W594494125 title "UK TRAIN OPERATORS GEAR UP FOR THE 21ST CENTURY" @default.
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