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- W596299180 abstract "Delta Airlines' new plasma displays at departure gates are the tip of its information technology transformation, which is built around real-time information pumped into the system without the need for users to request it. The gate displays are programmed to tell the passengers the 20 types of information they want to know and are continuously updated. The upgrade is happening behind the scenes, too, in a $1.3 billion effort named the Delta Nervous System. Among the goals: rationalizing 30 customer databases and 40 flight databases into one collection. Loading times have gone down. Operations, crew assignments, gate and flight changes, customer relations data and flight dispatches are all being centralized, and a new flight planning application is being designed. Revenue management systems are the next main goal. The company also began, starting in mid-2000, a payroll deduction plan to enable employees to buy a personal computer. Delta provides free e-mail and Internet access. More than 70% have signed on. The company uses it for corporate communications and crew bidding and travel benefits management." @default.
- W596299180 created "2016-06-24" @default.
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- W596299180 date "2002-04-01" @default.
- W596299180 modified "2023-09-26" @default.
- W596299180 title "GETTING IT WIRED : DELTA NERVOUS SYSTEM IS A NEW WAY OF INTEGRATING AIRLINE INFORMATION INTO A COHERENT NETWORK" @default.
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