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- W600110850 abstract "This paper looks at the challenges and pitfalls in developing multi-agency or public-private partnerships to implement smart card systems for transit. First, the advantages and disadvantages of cooperation among multiple transit operators within a region are considered. Partnerships between transit operators and providers of other types of goods and services are reviewed. Recent experiences with smart card system development and implementation in the United States and Germany are presented in each case. Through these examples, the complex challenges to implementation of smart card payment systems are revealed. Though new technologies open up a wide range of possibilities for various agencies to mutually address business goals, the related organizational and institutional issues can result in unforeseen and sometimes insurmountable barriers to project implementation. This paper includes recommendations for transit operators considering implementation of smart card payment systems. Recommendations include, among others, being aware of the organizational challenges that can arise in partnerships, establishing clear commitments from project partners, and recognising that the card system to be implemented must offer clear benefits to stakeholders as well as, most importantly, potential cardholders, to be successful. For the covering abstract see ITRD E105101." @default.
- W600110850 created "2016-06-24" @default.
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- W600110850 date "1999-09-01" @default.
- W600110850 modified "2023-09-26" @default.
- W600110850 title "IMPLEMENTING SMART CARD PAYMENT SYSTEMS FOR TRANSIT WITH MULTIPLE PARTNERS: EXAMPLES FROM GERMANY AND THE UNITED STATES" @default.
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