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- W610690618 abstract "Purpose - The aim of this article is to explain how customer commitment, measured as affective, continuance, and normative commitment, relates to the complexity of a service.Design/methodology/app ..." @default.
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- W610690618 date "2011-01-01" @default.
- W610690618 modified "2023-09-27" @default.
- W610690618 title "How is Customer Commitment Related to the Complexity of a Service" @default.
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