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- W614870023 abstract "Communication is one of those boundless topics with many meanings and many uses because it is so fundamental to human endeavor. Communication skills help to determine the success or failure in achieving goals and when one's goals are attached to high stakes, communication effectiveness is essential. This chapter reflects how communication as a Crew Resource Management (CRM) skill has evolved over the last fifteen years. CRM training and evaluation practices have matured a great deal since 1993 and the way communication is now trained and evaluated reflects comparable conceptual growth. Training and evaluation—particularly in the simulator—have evolved, and communication indicators are tied to specific performance objectives within flight phases and under particular operational conditions. The relationship between communication patterns and practices with crew performance constitutes two parts of a three-part conceptual model of factors affecting group performance. Communication analyses involve exploring relationships between group processes and both input and output variables. It serves a social function when it helps to form team relationships and creates a work atmosphere that affects how crews perform their duties. Communications are often the prime indicator for an evaluator to assess whether specific objectives were achieved." @default.
- W614870023 created "2016-06-24" @default.
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- W614870023 date "2010-01-01" @default.
- W614870023 modified "2023-10-13" @default.
- W614870023 title "Communication and Crew Resource Management" @default.
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- W614870023 doi "https://doi.org/10.1016/b978-0-12-374946-8.10004-4" @default.
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