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- W616291323 abstract "The quality, efficacy and safety of healthcare depends amongst other things, on the rapid andaccurate communication of both exceptional and routine patient information to the point of care,wherever that may be. The electronic communication of such information in a standardised format,is often referred to as health messaging, and is a vital step in the establishment of the electronicpatient record.The main objective of this research was to review the approach taken to the development of healthmessaging services in Denmark, a recognised centre of excellence, and to identify how the lessonslearned can be applied to Ireland.This was achieved by conducting qualitative research by means of documentary analysis and use ofsemi-structured interviews and fact sheets, from a public service provider’s viewpoint. Theresulting descriptive report outlines the international context and major trends, details thedevelopment of health messaging services in Denmark and Ireland, compares and contrasts both toidentify relevant implications for Ireland, and sets out the main conclusions and some keyrecommendations.Denmark has adopted an ambitious but incremental approach, and developed an extensive range ofhealth messaging services, used by the majority of public/private healthcare providers. Irelandcommenced its regional projects 11 years later than Denmark, and has developed a more modestrange of services between primary and secondary care.It was concluded that there is a compelling business case for health messaging, and significantbenefits have been achieved in both countries (e.g. improved patient safety/care, timeliness, quality,efficiency, resource utilisation). Messaging services have a central role in building and maintaininga cohesive health service, and are of particular importance within the hospital sector. In Denmark,the establishment of MedCom as an impartial prime-mover, negotiator and co-ordinator wassignificant. The many valuable lessons identified, validate Ireland’s approach in many areas andprompt necessary changes in others.Recommendations include the need to identify a senior national business sponsor, and to establish anational messaging Programme Board and programme that will facilitate the co-ordination ofmultiple regional/local projects to develop additional services. High priority objectives identifiedand relevant lessons learned in both countries should be considered when determining the best wayforward. A new project unit with appropriate independence, modelled on MedCom, should beestablished to lead and co-ordinate this development programme." @default.
- W616291323 created "2016-06-24" @default.
- W616291323 creator A5017677837 @default.
- W616291323 date "2008-01-01" @default.
- W616291323 modified "2023-09-27" @default.
- W616291323 title "Development of electronic health messaging services in Denmark, and lessons for Ireland / by Fergus Murray" @default.
- W616291323 hasPublicationYear "2008" @default.
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