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- W616548132 abstract "Effectiveness of a control room relies heavily on the expertise of the staff working under difficult and stressful conditions. The increased workload, arising as complex situations unfold, adversely affects the quality of decisionmaking leading to reduced effectiveness. Significant benefits and improvements in performance can be attained from deployment of advanced decision support systems (DSS) to aid control staff in carrying out their duties. This paper illustrates the potential benefits of a DSS through a prototype designed to aid public transit control staff recover normal service following an incident (in this case a broken down train). Advanced decision support has the capability to reduce the problem of information overload and increase control room effectiveness which, in turn, will improve responses to events and allow the resources under control to be used more effectively, whether they are road or rail related." @default.
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- W616548132 date "2004-05-07" @default.
- W616548132 modified "2023-09-25" @default.
- W616548132 title "ADVANCED DECISION SUPPORT: IMPROVING CONTROL ROOM EFFECTIVENESS" @default.
- W616548132 doi "https://doi.org/10.2495/ut040011" @default.
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