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- W618783268 abstract "Service thinking and the transition from a product-logic-perspective to a process-perspective are catchwords in current management research (e.g. Gronroos 2000, Kowalksowski 2006, Soderstrom 2003, ..." @default.
- W618783268 created "2016-06-24" @default.
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- W618783268 date "2007-01-01" @default.
- W618783268 modified "2023-09-27" @default.
- W618783268 title "Service thinking = Service action? : Service thinking in a public transport network surrounding" @default.
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