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- W622892714 abstract "Part 1 World class performance: overview the vision the mission statement customer service whole business review core and non-core business strategies functional and area reviews restructuring planning to achieve strategies finance investments business ethics resizing. Part 2 Best people: overview discrimination promotions policy career planning succession planning work teams training appraisal systems rewards packages recruitment holidays. Part 3 Best processes: overview process review and re-engineering physical layout and work flow production planning and control stocks computer systems. Part 4 Best management: overview the art of management management styles the blame-free culture communications plans management systems and methods Quality management Continuous improvement Knowledge management facilities management disaster planning why plan for disasters? Part 5 Best products: overview selling solutions total quality approach review of products design for manufacture and delivery sources of product improvement purchasing customer loyalty. Part 6 Best delivery: overview markets and market development pricing sales strategy, systems and methods distribution after-sales support delivery strategy. Part 7 Achievement and objectives: overview setting objectives implementation method action planning implementation accompaniment implementation reviews perpetuation of results measurement of results follow-up audits and action planning publicity strategy and plan - where next?" @default.
- W622892714 created "2016-06-24" @default.
- W622892714 creator A5017442081 @default.
- W622892714 date "1999-01-01" @default.
- W622892714 modified "2023-09-27" @default.
- W622892714 title "Handbook of good business practice" @default.
- W622892714 hasPublicationYear "1999" @default.
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