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- W629701820 abstract "In this project we’re going to apply the knowledge that we have gained over our university life, especially those acquired in the graduation seminar Designing Contact Center Systems Using IP Protocols, implementing unified messaging tools for contacts center. In the initials chapters we’re going to make a general description of the project, the general description and the goals we commit to fulfill. In the following chapters we’re going to see the theoretical foundations that are the basis for the realization of our project. Next we’re going to explain the design of our solution, the technologies involved, the contact center requirements, scope and limitations, and cost analysis. In the final chapter we’re going to describe the installation step passes of the communication server and the implementation of unified messaging tools for contact centers, ending with the performance tests of our solution." @default.
- W629701820 created "2016-06-24" @default.
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- W629701820 date "2013-06-18" @default.
- W629701820 modified "2023-09-24" @default.
- W629701820 title "Implementación piloto de herramientas de mensajería unificada para centros de contactos" @default.
- W629701820 cites W149674258 @default.
- W629701820 hasPublicationYear "2013" @default.
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