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- W632999214 abstract "The main purpose of this essay has been to show how the internal communication works in three administrations of the municipality of Kristinehamn. Starting in today's theory of communication, I have also suggested in which ways the internal communication can be improved.The investigation has been done as a qualitative study, with interviews with 15 executives on lower levels in the organization. The result of the research show that the majority of these managers feel well informed and generally satisfied with the internal communication. Though, their answers also show that there is an abundance of information in the organization. First and foremost, this holds for information via e-mail and information given at appointments. The appointments of today are seen as ineffective and not well structured – the discussions are ranging ”from crocheting to certificates”. Further more, these managers do experience difficulties mediating information to their employees – they do not always know if the information they pass on is understood.Due to the results of this investigation, it is important for the municipality of Kristinehamn to create a better structure for internal communication. Among other things, it is important that the fellow workers of the municipality know which information should be given in which way, in which time and through which channel. It should also be made clear which responsibility every single fellow worker has when it comes to searching for information. With an obvious structure, the municipality of Kristinehamn could transmit a great part of the information to the intranet. This will probably reduce the abundance of information, which could save a lot of time. For this to happen, it is important that the management of the municipality establishes a well-functioning internal communication structure." @default.
- W632999214 created "2016-06-24" @default.
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- W632999214 date "2007-01-01" @default.
- W632999214 modified "2023-09-26" @default.
- W632999214 title "Från virkningen till betygssättningen : En studie av den interna kommunikationen inom tre förvaltningar i Kristinehamns kommun" @default.
- W632999214 hasPublicationYear "2007" @default.
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