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- W633986315 abstract "This article discusses the effects of the September 11, 2001, terrorist attacks and their aftermath on the airport concessions industry. Concession sales were off by as much as 50 percent at some airports following their reopening after the attacks. However, as passengers arrive earlier at the airport to go through heightened security, an increase in dwell time on the secure side of the airport has developed. Due to this increased dwell time, some concessionaires report a higher passenger capture rate and an increase in the average check size. In general, concession sales have not decreased as much as passenger traffic. The authors recommend that the majority of concessions be located on the airside rather than the landside of the airport to capture passengers who have passed through the security checkpoints. Many airports are working with the concessionaires to develop relief programs but since the airports themselves were severely impacted by the attacks, most airports governing bodies probably will not be willing to accept any major changes in concessionaire contracts. In order to assess the financial impact of the terrorist attacks on airport retailing and before an airport considers granting rent relief to its concession tenants, airports should collect and analyze data from sales statistics, enplanement statistics, and tenant's pro forma financial statements." @default.
- W633986315 created "2016-06-24" @default.
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- W633986315 date "2001-11-01" @default.
- W633986315 modified "2023-09-26" @default.
- W633986315 title "AIRPORT CONCESSIONS: A MIXED BAG" @default.
- W633986315 hasPublicationYear "2001" @default.
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