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- W635701189 abstract "Businesses need to attract new customers and to keep the loyalty of existing ones to survive, expand and grow. This demands an ongoing focus on customer satisfaction and perceived quality as a basi ..." @default.
- W635701189 created "2016-06-24" @default.
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- W635701189 date "2013-01-01" @default.
- W635701189 modified "2023-09-27" @default.
- W635701189 title "The Delighted Traveler : Relation of Customer-oriented Quality Attributes to Customers’ Satisfaction with Swedish Public Transport: A Study of Värmlandstrafik" @default.
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