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- W644090293 abstract "Research into the time spent in airports by passengers before they board a plane reveals that stress levels are high until passengers are standing in the correct line or queue. Once in the appropriate line, passengers are found to be the most receptive. On average, for every 60 minutes that a passenger spends in a terminal, 6 minutes are spent walking, 38 minutes in line, 12 minutes shopping, and only 4 minutes for being processed. With a well-managed queue system and an effective media campaign, airlines, agencies and retail operators can find themselves in a strategic position for influencing a captive audience." @default.
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- W644090293 date "2004-10-01" @default.
- W644090293 modified "2023-09-24" @default.
- W644090293 title "A GUIDE TO SUCCESS" @default.
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