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- W649746527 abstract "1. LIS outsourcing: an introduction 2. Be brutal: the information audit 3. When to outsource: using the results of the information audit 4. Information ownership and using an information service provider 5. How to outsource 6. What to include in your outsourcing agreement 7. Elements of the outsourcing agreement 8. What the outsourcing agreement should look like 9. Keeping the agreement on target 10. Keeping your users happy with the outsourced service 11. Keeping staff happy with the outsourced service 12. Communication strategies." @default.
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- W649746527 date "2004-01-01" @default.
- W649746527 modified "2023-09-23" @default.
- W649746527 title "Managing outsourcing in library and information services" @default.
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