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• W654375327 abstract "Faced with increasing budgetary constraints, higher educational institutions across the United States are attempting to transform their organizational systems and processes. Quality management initiatives have become increasingly popular in several functions of universities and four-year colleges. In particular, campus facilities' departments have adopted total quality management (TQM) as the new philosophy. The major purpose of this study was to develop an instrument to measure job satisfaction, receptivity towards organizational change, and ratings of quality management initiatives as perceived by custodial workers employed in university campus facilities. A secondary purpose was to determine existing perceptions of custodial workers employed by the three major state universities of Iowa. Establishing self-reported measures related to job satisfaction, receptivity towards change, and ratings of quality management initiatives was considered significant as organizational transformations were ongoing at these institutions. The target population addressed included custodians employed in four different departments based at the University of Iowa, Iowa State University, and the University of Northern Iowa. In this study, the input of 370 custodial workers firom the three institutions were usable for statistical analysis, yielding an 88% response rate from the target population. The final instrument used for data collection contained 55 items. The reliability of the overall instrument was sufficiently high (0.88) for continued use in practical applications. Content validity as deemed by a knowledgeable panel of experts and construct validity as determined by a factor analysis, further demonstrated the usefulness" @default.
• W654375327 created "2016-06-24" @default.
• W654375327 creator A5074565584 @default.
• W654375327 date "2018-08-13" @default.
• W654375327 modified "2023-09-23" @default.
• W654375327 title "Self-reported measures of work satisfaction, receptivity towards organizational change, and ratings of quality management initiatives of campus facilities' workers in the state universities of Iowa" @default.
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• W654375327 doi "https://doi.org/10.31274/rtd-180813-10472" @default.
• W654375327 hasPublicationYear "2018" @default.
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