Matches in SemOpenAlex for { <https://semopenalex.org/work/W65796857> ?p ?o ?g. }
Showing items 1 to 67 of
67
with 100 items per page.
- W65796857 abstract "This article describes management techniques that have made JetBlue Airways a success. It also looks at another airline, a failing legacy, TAP Portugal, and describes how a new CEO was able to turn the government-owned airline into a success using similar strategies. The article offers anecdotes of how JetBlue employees go the distance for their customers, as well as describing the core values underlying JetBlue management. At TAP Portugal, CEO Fernando Pinto came to an airline with a prevailing culture typical of a run-down public service sector industry. Pinto initiated governance transparency and direct channels of communication with employees. The article also describes the airline's Fly Higher program aimed at improving quality of service, and its Talk to Us program which allowed customers to communicate with management about service." @default.
- W65796857 created "2016-06-24" @default.
- W65796857 creator A5069743347 @default.
- W65796857 date "2006-02-01" @default.
- W65796857 modified "2023-09-26" @default.
- W65796857 title "Winning Cultures: JetBlue Airways and TAP Portugal Appear to Have Little in Common with One Another" @default.
- W65796857 hasPublicationYear "2006" @default.
- W65796857 type Work @default.
- W65796857 sameAs 65796857 @default.
- W65796857 citedByCount "0" @default.
- W65796857 crossrefType "journal-article" @default.
- W65796857 hasAuthorship W65796857A5069743347 @default.
- W65796857 hasConcept C10138342 @default.
- W65796857 hasConcept C138885662 @default.
- W65796857 hasConcept C140781008 @default.
- W65796857 hasConcept C144133560 @default.
- W65796857 hasConcept C162853370 @default.
- W65796857 hasConcept C17744445 @default.
- W65796857 hasConcept C199539241 @default.
- W65796857 hasConcept C2778137410 @default.
- W65796857 hasConcept C2780233690 @default.
- W65796857 hasConcept C2780378061 @default.
- W65796857 hasConcept C2984334869 @default.
- W65796857 hasConcept C39389867 @default.
- W65796857 hasConcept C41895202 @default.
- W65796857 hasConceptScore W65796857C10138342 @default.
- W65796857 hasConceptScore W65796857C138885662 @default.
- W65796857 hasConceptScore W65796857C140781008 @default.
- W65796857 hasConceptScore W65796857C144133560 @default.
- W65796857 hasConceptScore W65796857C162853370 @default.
- W65796857 hasConceptScore W65796857C17744445 @default.
- W65796857 hasConceptScore W65796857C199539241 @default.
- W65796857 hasConceptScore W65796857C2778137410 @default.
- W65796857 hasConceptScore W65796857C2780233690 @default.
- W65796857 hasConceptScore W65796857C2780378061 @default.
- W65796857 hasConceptScore W65796857C2984334869 @default.
- W65796857 hasConceptScore W65796857C39389867 @default.
- W65796857 hasConceptScore W65796857C41895202 @default.
- W65796857 hasIssue "2" @default.
- W65796857 hasLocation W657968571 @default.
- W65796857 hasOpenAccess W65796857 @default.
- W65796857 hasPrimaryLocation W657968571 @default.
- W65796857 hasRelatedWork W144410166 @default.
- W65796857 hasRelatedWork W1673788626 @default.
- W65796857 hasRelatedWork W1963872967 @default.
- W65796857 hasRelatedWork W1975536302 @default.
- W65796857 hasRelatedWork W1981108266 @default.
- W65796857 hasRelatedWork W2048654044 @default.
- W65796857 hasRelatedWork W2073363497 @default.
- W65796857 hasRelatedWork W2621268735 @default.
- W65796857 hasRelatedWork W2740941507 @default.
- W65796857 hasRelatedWork W3122062757 @default.
- W65796857 hasRelatedWork W3175164202 @default.
- W65796857 hasRelatedWork W566388115 @default.
- W65796857 hasRelatedWork W575892444 @default.
- W65796857 hasRelatedWork W593987135 @default.
- W65796857 hasRelatedWork W597379623 @default.
- W65796857 hasRelatedWork W601765668 @default.
- W65796857 hasRelatedWork W622772705 @default.
- W65796857 hasRelatedWork W623183140 @default.
- W65796857 hasRelatedWork W630084631 @default.
- W65796857 hasRelatedWork W847391570 @default.
- W65796857 hasVolume "43" @default.
- W65796857 isParatext "false" @default.
- W65796857 isRetracted "false" @default.
- W65796857 magId "65796857" @default.
- W65796857 workType "article" @default.