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- W68045793 abstract "Assessing the impact of office automation (OA) requires expertise in the generic aspects of evaluation and innovation adoption, combined with specialized knowledge of OA. There is an extensive literature on the two generic subjects, but no companion literature concerning the application of the knowledge to the unique case of OA. By providing that specialized information, this report assists the implementors of OA in two ways: it shows them how to monitor implementation efforts, thus providing feedback to facilitate adoption of OA technology; and it provides guidance for measuring OA's impact on people and organizations. The report assumes an immediate impact of OA on the work groups where the technology is implemented, and a continually spreading effect from that locus of immediate use. Included in the report are discussions of: sources of data, methods of data collection, factors which affect implementation, and measures of impact. Special attention is given to measuring productivity changes that may result from the use of OA. A detailed appendix supplies a variety of examples which show how the variables discussed in the report were actually measured in applied settings." @default.
- W68045793 created "2016-06-24" @default.
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- W68045793 date "1987-08-01" @default.
- W68045793 modified "2023-10-16" @default.
- W68045793 title "Implementing and managing change: A guide for assessing information technology. [Office automation]" @default.
- W68045793 doi "https://doi.org/10.2172/6111370" @default.
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