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- W68574861 abstract "1. INTRODUCTION Enterprise information systems are a class of information systems used integrate business processes and data across the various departments within an organization and with its external organizations such suppliers and customers (McGauhey and Gunasekaran 2007). Contrary functional silo systems that cater activities (e.g., payroll) within specific departments (e.g., accounting), enterprise information systems enable business processes (e.g., order fulfillment) that cut across various departments (e.g., sales, warehouse, production, and accounting) such that the focus on the end-to-end business process. Enterprise systems packages such SAP, Oracle, and Microsoft comprise several modules such human resources, financials, human resources, productions management, and project management (Strong et al. 2006) opposed functional silo systems that may developed or sourced according specifications. The philosophy of enterprise information systems imposes certain approaches the design of enterprise information systems. First, the emphasis of enterprise systems on business processes, which are essentially horizontal activities spanning multiple departments within organizations such that multiple stakeholders lay claim those activities (Barua, Ravindran, and Whinston 2007). Students need develop skills for tracing business processes across various departments and stakeholders within organizations rather than focus on activities within specific departments. Second, enterprise systems are used integrate and standardize business processes and data within organizations that hitherto were organized silos with little cross-functional synergies and typically familiar only the relevant stakeholders (Fupl et al. 2007). Students need learn how elicit knowledge of activities and data from multiple stakeholders contributing any business process truly understand the entire scope of business processes. Finally, the implementation of enterprise systems often involves changes existing business processes within organizations accommodate the native processes built into enterprise systems packages (Shang and Seddon 2007). Students should develop appropriate skills elucidate and map the roles, responsibilities, and activities within existing business processes, identify information-related and process-related problems underlying the existing business processes, and reengineer the existing business processes by excluding, including, or synthesizing roles, responsibilities, and activities. To successfully design enterprise information systems then, students would need master a unique set of technical and soft skills (e.g., Davis and Woodward 2006). * Technical skills include the ability recognize and trace business processes that are horizontally embedded and across departments within organizations, identify activities and data isolated within different departments and determine how they are related business processes, document and map the as is (i.e., current or existing) business processes, determine the information- and process- related problems underlying the existing business processes, reengineer existing business processes such that the information- and process-related problems are addressed, and design an integrated and centralized data model that can support the to be (i.e., new or reengineered) business processes. * Soft skills may viewed the communication and interpersonal skills required elicit the activities performed by different stakeholders in support of the business process, verify the process models with stakeholders, and determine any problems with the process experienced by stakeholders--all of which need accomplished through dialogue with stakeholders through mechanisms such interviews, presentations, panels, focus groups, and observation. The challenge for teachers set up learning modules that will allow students develop and hone their technical and soft skills tackle the open-ended problems related enterprise information systems design. …" @default.
- W68574861 created "2016-06-24" @default.
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- W68574861 date "2010-03-01" @default.
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- W68574861 title "Business Process Elicitation, Modeling, and Reengineering: Teaching and Learning with Simulated Environments." @default.
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