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- W71996724 abstract "I begin this essay with a disclaimer: investments in knowledge management (KM) can only have a direct impact on knowledge processing performance, not business performance. But I also claim that the quality of business performance is heavily dependent upon the quality of knowledge processing, which means, of course, that to ensure top performance in business, organizations must invest in KM. Why? Because the purpose of KM is to enhance knowledge processing." @default.
- W71996724 created "2016-06-24" @default.
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- W71996724 date "2003-01-01" @default.
- W71996724 modified "2023-09-23" @default.
- W71996724 title "Returns on Investment from Knowledge Management" @default.
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- W71996724 doi "https://doi.org/10.1016/b978-0-7506-7608-3.50021-9" @default.
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