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• W7456875 abstract "Engaging citizens in decision making has long been understood as part of the democratic process, most commonly recognized as electoral votership. In recent decades, the benefits of providing citizens a variety of opportunities for community engagement (CE) have been documented. Currently, few studies have explored the role of municipal government in engagement processes, and how engagement should be contextualized within municipal policy structures and practices. The City of Kitchener, located in Ontario, Canada is in the process of formalizing engagement practices through policy. In partnering with the City of Kitchener, five interviews were conducted with four Canadian municipalities and one Region (N = 5), in order to gain a local perspective (City of Cambridge, Region of Waterloo), to explore municipalities with existing CE policies (City of Edmonton and City of Calgary), and to learn more about municipalities with innovative engagement methods (City of Guelph/Participatory Budgeting). The following research identified community engagement principles, strategies and policy structures that have been employed with proven success. The current study found two types of best practices: 1) theoretical mechanics of change which includes a formalized policy (values, principles, framework) and deliberative attention within the policy to diversity and empowerment; and 2) facilitation processes and resources of implementation that put theory into practice (e.g., community partnerships and champions). These findings inform the work of the City of Kitchener directly and have implications for a model of successful community engagement within municipal settings that articulates how to develop and deliver community engagement. Community Engagement ii Acknowledgements Completing this thesis was a huge undertaking for me and I am certain I would not have seen it through without the support and encouragement of many people. I would like to begin by thanking my advisory committee, Drs. Terry Mitchell and Scot Evans, who offered keen guidance and expertise. I offer a very sincere thank-you to my advisor, Dr. Colleen Loomis, whose support, insights, and experience were fundamental to the success of my research. I would also like to graciously thank my placement supervisor Ms. Abbie Grafstein from the City of Kitchener, for her dedication and passion to this project. I would like to extend my utmost appreciation to the municipalities who agreed to participate in this research. Their insight and enthusiasm for their work was a strong motivating force for gathering further research around the engagement work they do each and every day. I would like to thank my cohort of community psychology master's students. I was truly fortunate to have met so many wonderful, intelligent and passionate people during my time in the program. I am indebted to so many of them for my intellectual growth as both a student and an individual. Finally, I dedicate this thesis to my family, specifically my mother, father, grandma and grandpa who have supported me since day one, offering continual guidance and encouragement. Community Engagement iii Personal Standpoint In the past, my experiences working in the community have primarily been in grass roots and non-for-profit initiatives, this included working as a leader at a youth centre, as a researcher at a parental support coalition, and as an activist in an environmental initiative. Many of these initiatives were dependent upon government funding in order to be sustainable. Within such settings, the role of government was typically complex and convoluted, and citizens and program operators often articulated a sense of ill trust toward the government. Four years ago, these experiences were countered by an experience I had working in the Social Services department at the City of Brantford. This position allowed me to explore the role of government in a different light. Through this experience I came to the recognition that a collaborative partnership between municipal structures, community-based organizations, and citizens were essential to ensuring government policy was communicated and made transparent to the public. Such transparency would in turn increase the accountability of the government, and even more significant, increase citizens' willingness and desire to become involved in their local communities, specifically those often marginalized from participating in a public domain. It was these experiences that led me to pursue a Masters in Community Psychology at Wilfrid Laurier University. My recent academic studies in Community Psychology (CP) have strengthened my convictions through CP's operating value structure that includes values of prevention, collaboration, accountability, social justice, and system change. (Nelson and Prilleltensky, 2005). Systemic change involves stakeholders from throughout the system, is cognisant of how change in one area affects an adjoining area, and seeks to coordinate change efforts in order to fulfill shared goals and visions. System change is central to the work of Bronfenbrenner (1979), who describes an Ecological Perspective that allows for the investigation Community Engagement iv of individual outcomes within a community (mirco-system), and the economic, cultural and political context or operating (meso-) system. In this model, individual development is examined through a person's experiences in the broader ecology (setting). In my thesis research, community engagement was explored in the context of municipal projects, strategies, and policy (meso-system), while practices for inclusivity, particularly as they pertain to marginalized individuals (micro-system) were also taken into consideration. A municipal structure represents a powerful operating system within a community. Municipal policy represents a significant type of system change, as it can influence the way municipalities interact and influence communities. When the opportunity arose for me to complete a placement in a municipal structure (City of Kitchener) on a research project that would affect policy, I was excited about the possibility of studying system change in action. Community Engagement v" @default.
• W7456875 created "2016-06-24" @default.
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• W7456875 date "2009-01-01" @default.
• W7456875 modified "2023-09-26" @default.
• W7456875 title "Understanding Best Practices for Community Engagement in Municipal Contexts" @default.
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