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- W772126632 abstract "“Culture is much like the weather, everyone talks about it (what culture is, its importance, and its elements), but unlike the weather, no one can measure it.” (Lin, 2007, p. 28) Practitioners and scholars agree that a focus on organizational culture and climate is important any time an organization attempts to undergo improvement efforts (Schein, 2004). This awareness is consistent across industries, including higher education, where a culture to support continuous improvement has become essential to survival (Lin, 2007). At the time of this study, leaders at Concordia University, a small, private, Christian university, were implementing an iterative strategic planning approach that required the engagement of all stakeholders (including employees) in developing and assessing specific improvement goals. The university leadership was interested in understanding the culture and climate at the university in order make adjustments as needed to facilitate faculty engagement in this effort. Schein’s (1984, 2004) approach for assessing culture was used, in part, to examine specific climate dimensions isolated in previous studies conducted by Koys and Decoitis (1991), Zammuto and Krakower (1991), O’Donovan (2007), and Liker and Hoseus (2008). Focus groups, semi-structured interviews, ethnographic field notes, and content analysis of cultural artifacts constituted the method of data collection and analysis. Case study protocols as defined by Yin (2009) were used to ensure trustworthiness through a rigorous peer review and documentation process. The results of this study confirmed that the culture at Concordia is well aligned to its mission, core values, and desire for an iterative continuous improvement approach to strategic planning and vision realization. Specific deployment methods have been Assessing Organizational Culture 4 suggested, based on the findings in this case, with the intent of further supporting Concordia’s vision of the future and ensuring that the core values and ethos, referred to by the faculty as the Concordia experience, can be sustained and continue to serve the faculty who serve students for many years to come. Assessing Organizational Culture 5 Table of" @default.
- W772126632 created "2016-06-24" @default.
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- W772126632 date "2011-01-01" @default.
- W772126632 modified "2023-09-23" @default.
- W772126632 title "Assessing organizational culture and climate dimensions in support of continuous improvement at a private, Christian university" @default.
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