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- W790499091 abstract "A case study of a process redesign at UPMC Shadyside Hospital that combines engineering concepts with an emphasis on discrete event simulation modeling, with the existing hospital process improvement methodology, Transforming Care at the Bedside. The process in question is the surgical patient arrival and transport process, which begins in the surgical family lounge and ends in the pre-operative preparation unit. The current process design is perceived as the most efficient, but tends to be focused on the operational needs of the hospital, rather than the needs of the patient. The objective of the project is to design a new process to position the organization in a favorable position in terms of patient satisfaction and patient experience measures, without a significant increase in resource costs. Process alternatives are examined considering both efficiency and the degree of patient centeredness. A set of recommendations with a proposed implementation plan is the objective of the project. The case study has the potential to have an impact on public health by influencing the quality improvement work at other hospitals to shift the United States healthcare system from a volume-based to a value-based system." @default.
- W790499091 created "2016-06-24" @default.
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- W790499091 date "2013-04-01" @default.
- W790499091 modified "2023-09-27" @default.
- W790499091 title "Combining discrete event simulation modeling and transforming care at the beside methodology to improve the surgical patient experience" @default.
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