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- W791383669 abstract "Presenting thesis, deals with the analysis of clients satisfaction with the performance of Labour Office in Zlin. The thesis is divided into theoretical and practical part. The theoretical part is split into five chapters. First chapter is focused on administration of employment rate. Second chapter describes scope of the Labour Office. In third chapter is introduced job description of workers in public administration. Fourth chapter considered clients satisfaction with Labour Office and last fifth part point to evaluation criteria of pub-lic administration. The practical part detects the level of clients satisfaction with services and surrounding of Labour Office in relation to gender, age, education and length of registration. It also inves-tigates the degree of the satisfaction in particular department and evaluates, which of the factors are crucial for clients? satisfaction. Finally, are outlined factual suggestions and recommendations to increase satisfaction of clients." @default.
- W791383669 created "2016-06-24" @default.
- W791383669 creator A5081261341 @default.
- W791383669 date "2011-04-29" @default.
- W791383669 modified "2023-09-27" @default.
- W791383669 title "Analýza spokojenosti klientů s výkonem Úřadu práce ve Zlíně" @default.
- W791383669 hasPublicationYear "2011" @default.
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