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- W792369803 abstract "The overall importance of dialogue and communication processes to scientific and technical problem solving is already well established in communication and project management literature (e.g., Bohm, 1999; Isaacs, 1999; Schwalbe, 1999; Kerzner, 1998). However, very little of this literature has been specifically applied to the fast-growing field of Information Technology/Information Systems (IT/IS) project management and to the pedagogical issues surrounding the teaching of students how to be more effective in working together as a team to solve IT/IS systems development problems. Many of the articles and books that address the subject have focused on some of the more obvious needs for better listening skills, more effective written and oral communication skills, techniques for helping to get your point across, etc. These are important but there is also a need for a more in depth look at the problem by applying some of the more ideological concepts related to “dialogue” introduced by Bohm and Isaacs. The following excerpt from Isaacs (1999) gives us a better understanding of the concept: “Dialogue is a shared inquiry, a way of thinking and reflecting together. It is not something you do to another person. It is something you do with people. The roots of the word dialogue come from the Greek words dia and logos. Dia means “through” and logos translates to “word” or “meaning”. In the most ancient meaning of the word logos meant “to gather together”, and suggested an intimate awareness of the relationship among things in the natural world. Dialogue is a conversation in which people think together in relationship. Thinking together implies that you no longer take your own position as final. You relax your grip on certainty and listen to the possibilities that result simply from being in a relationship with others-possibilities that might not otherwise have occurred.” Can the application of some of the concepts of dialogue help in the IT/IS systems development environment? Can students be taught to effectively use these concepts? Are there other important communication concepts that are unique to the IT/IS development environment that need to be considered? These are some of the questions that are addressed in this study. The IT/IS project environment can create unique communication demands on development project team members not only because of the uncertainty and complexity of IT/IS systems development but also because of the broad diversity and different skill sets of the system development team members. An IT/IS project team almost always includes a diverse group of individuals including IT technical professionals, business subject matter experts and representatives from the End-User" @default.
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- W792369803 date "2004-01-01" @default.
- W792369803 modified "2023-09-27" @default.
- W792369803 title "Preparing Students to be Effective Information Technology Project Managers: Can More Focus on Dialogue and Communication Processes Help?" @default.
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