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- W793995359 abstract "SUBTITLE: FOR MAJOR AIRLINES SEEKING HIGH-MARGIN TRAVELLERS, CUSTOMER SERVICE WILL BE A KEY TO PROFITABILITY: STILL, PHILIP FESTA SAYS PRESSURES WITHIN THE INDUSTRY ARE THREATENING TO SQUEEZE SERVICE LEVELS." @default.
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- W793995359 date "1997-01-01" @default.
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- W793995359 title "WHEELING OUT THE SERVICE" @default.
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