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- W798044393 abstract "In this chapter, we cover the fundamentals of executing a successful user research activity. Because user research activities can occur in the lab or in the field, in person, or via e-mail, audio chat, or video chat, how much you, as the researcher, have to do “during” an activity can differ greatly depending on which activity you have chosen. We discuss who should be invited to observe user research activities and how you should prepare them to be good observers; how to welcome participants, warm-up strategies; how and when to provide incentives and how to develop rapport; and how to moderate your activity, use a think-aloud protocol, and debrief participants. We then describe strategies on how to record a session and provide tips for good notetaking. We conclude the chapter with recommendations for how to deal with awkward situations that may come up during the activity such as when a participant arrives late to a session." @default.
- W798044393 created "2016-06-24" @default.
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- W798044393 date "2015-01-01" @default.
- W798044393 modified "2023-10-16" @default.
- W798044393 title "During Your User Research Activity" @default.
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- W798044393 doi "https://doi.org/10.1016/b978-0-12-800232-2.00007-9" @default.
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