Matches in SemOpenAlex for { <https://semopenalex.org/work/W81243683> ?p ?o ?g. }
- W81243683 abstract "This paper aims to investigate the characteristics of high service quality and its relationship in determining UiTM’s Terengganu ability to provide a high student’s satisfaction level that may represents a world class university from the student’s perspective. More than 100 questionnaires were distributed to final year students from the Bachelors of Business Administration at UiTM Terengganu. Questionnaires were distributed to students who were attending a research methodology workshop. The questionnaires were used to measure the physical facilities, reliability, responsiveness, assurance, empathy and the learning outcome between what students expect and their actual experience. Furthermore, the student’s satisfaction level on the quality of the lecturers, physical facilities, the learning outcome and their demographic profiles were also evaluated. Result indicated that the student’s are satisfied with the quality of the lecturers, physical facilities and the learning outcome. However there are elements in the service delivery that need to be improved as indicated by gap between what the student’s expected and their actual experience." @default.
- W81243683 created "2016-06-24" @default.
- W81243683 creator A5023429248 @default.
- W81243683 creator A5079355711 @default.
- W81243683 date "2007-01-01" @default.
- W81243683 modified "2023-09-26" @default.
- W81243683 title "Determining world class university from the evaluation of service quality and students satisfaction level" @default.
- W81243683 cites W1594945480 @default.
- W81243683 cites W1605991455 @default.
- W81243683 cites W1982569306 @default.
- W81243683 cites W1997223225 @default.
- W81243683 cites W2026368098 @default.
- W81243683 cites W2026418132 @default.
- W81243683 cites W2029758834 @default.
- W81243683 cites W2040079300 @default.
- W81243683 cites W2050127949 @default.
- W81243683 cites W2799071688 @default.
- W81243683 cites W3035994932 @default.
- W81243683 hasPublicationYear "2007" @default.
- W81243683 type Work @default.
- W81243683 sameAs 81243683 @default.
- W81243683 citedByCount "0" @default.
- W81243683 crossrefType "journal-article" @default.
- W81243683 hasAuthorship W81243683A5023429248 @default.
- W81243683 hasAuthorship W81243683A5079355711 @default.
- W81243683 hasConcept C106436119 @default.
- W81243683 hasConcept C111472728 @default.
- W81243683 hasConcept C120912362 @default.
- W81243683 hasConcept C121332964 @default.
- W81243683 hasConcept C12713177 @default.
- W81243683 hasConcept C138885662 @default.
- W81243683 hasConcept C140781008 @default.
- W81243683 hasConcept C144133560 @default.
- W81243683 hasConcept C144237770 @default.
- W81243683 hasConcept C145420912 @default.
- W81243683 hasConcept C148220186 @default.
- W81243683 hasConcept C154945302 @default.
- W81243683 hasConcept C15744967 @default.
- W81243683 hasConcept C162853370 @default.
- W81243683 hasConcept C163258240 @default.
- W81243683 hasConcept C17744445 @default.
- W81243683 hasConcept C19417346 @default.
- W81243683 hasConcept C199539241 @default.
- W81243683 hasConcept C2777212361 @default.
- W81243683 hasConcept C2779530757 @default.
- W81243683 hasConcept C2779885105 @default.
- W81243683 hasConcept C2780333494 @default.
- W81243683 hasConcept C2780378061 @default.
- W81243683 hasConcept C33923547 @default.
- W81243683 hasConcept C41008148 @default.
- W81243683 hasConcept C43214815 @default.
- W81243683 hasConcept C509550671 @default.
- W81243683 hasConcept C62520636 @default.
- W81243683 hasConcept C71924100 @default.
- W81243683 hasConcept C77805123 @default.
- W81243683 hasConceptScore W81243683C106436119 @default.
- W81243683 hasConceptScore W81243683C111472728 @default.
- W81243683 hasConceptScore W81243683C120912362 @default.
- W81243683 hasConceptScore W81243683C121332964 @default.
- W81243683 hasConceptScore W81243683C12713177 @default.
- W81243683 hasConceptScore W81243683C138885662 @default.
- W81243683 hasConceptScore W81243683C140781008 @default.
- W81243683 hasConceptScore W81243683C144133560 @default.
- W81243683 hasConceptScore W81243683C144237770 @default.
- W81243683 hasConceptScore W81243683C145420912 @default.
- W81243683 hasConceptScore W81243683C148220186 @default.
- W81243683 hasConceptScore W81243683C154945302 @default.
- W81243683 hasConceptScore W81243683C15744967 @default.
- W81243683 hasConceptScore W81243683C162853370 @default.
- W81243683 hasConceptScore W81243683C163258240 @default.
- W81243683 hasConceptScore W81243683C17744445 @default.
- W81243683 hasConceptScore W81243683C19417346 @default.
- W81243683 hasConceptScore W81243683C199539241 @default.
- W81243683 hasConceptScore W81243683C2777212361 @default.
- W81243683 hasConceptScore W81243683C2779530757 @default.
- W81243683 hasConceptScore W81243683C2779885105 @default.
- W81243683 hasConceptScore W81243683C2780333494 @default.
- W81243683 hasConceptScore W81243683C2780378061 @default.
- W81243683 hasConceptScore W81243683C33923547 @default.
- W81243683 hasConceptScore W81243683C41008148 @default.
- W81243683 hasConceptScore W81243683C43214815 @default.
- W81243683 hasConceptScore W81243683C509550671 @default.
- W81243683 hasConceptScore W81243683C62520636 @default.
- W81243683 hasConceptScore W81243683C71924100 @default.
- W81243683 hasConceptScore W81243683C77805123 @default.
- W81243683 hasLocation W812436831 @default.
- W81243683 hasOpenAccess W81243683 @default.
- W81243683 hasPrimaryLocation W812436831 @default.
- W81243683 hasRelatedWork W147159195 @default.
- W81243683 hasRelatedWork W2088182374 @default.
- W81243683 hasRelatedWork W2181298971 @default.
- W81243683 hasRelatedWork W2186591712 @default.
- W81243683 hasRelatedWork W2412207106 @default.
- W81243683 hasRelatedWork W2539700238 @default.
- W81243683 hasRelatedWork W2608374066 @default.
- W81243683 hasRelatedWork W2616252581 @default.
- W81243683 hasRelatedWork W2619112361 @default.
- W81243683 hasRelatedWork W2750172313 @default.
- W81243683 hasRelatedWork W3018618919 @default.
- W81243683 hasRelatedWork W31321497 @default.