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- W827593719 abstract "The research reported in this thesis had two aims. To investigate how the variability andcomplexity of the mobile context of use should be addressed when capturing user needsfor mobile products and to explore the role of indirect methods of data capture as toolsfor eliciting user needs in a form appropriate for informing the scenario based design ofmobile products during the. earliest stages of product development.This research presents a novel scenario-based approach to eliciting and representing userneeds in a form suitable for informing the earliest exploratory stages of mobile productdesign. Within this approach scenarios are used to provide snapshots of actual orenvisaged product use that can be used to find a starting point for design when there is noclearly defined focus for innovation. Scenarios are organized into sets using scenariotables to structure consideration of key variables within the mobile context of use. Thesekey variables are identified as: mobility, emotion, social relationship and communicationpurpose.Three user studies were conducted using UK undergraduate students as the studypopulation. Study One explored use of schematic representations ('maps') of eachparticipant's social communications and mobility as tools for eliciting user needs, both inrelation to existing mobile product use and in relation to projected use of future mobileproduct concepts. Study Two used a diary study method to explore existing mobilecommunications use. Ways of structuring consideration of the mobile context of use wereexplored and the effectiveness of the diary as a tool for eliciting user needs and forscenario generation was assessed. Study Three extended the diary study approach toinclude consideration ofthe emotional context of product use and to include pictorialfeedback of diary entries to study participants. These personal representations of productuse were used to further explore user needs and to prompt participants to generatenarratives describing motivations for product use suitable for presentation in scenarioform." @default.
- W827593719 created "2016-06-24" @default.
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- W827593719 date "2005-01-01" @default.
- W827593719 modified "2023-09-23" @default.
- W827593719 title "Mobile methods: eliciting user needs for future mobile products" @default.
- W827593719 hasPublicationYear "2005" @default.
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