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- W83244358 abstract "The ability to communicate knowledge across organisational boundaries is considered a significant determinant of organisational success (Anand, Manz, & Glick, 1998; Cohen & Levinthal, 1990). This thesis reports on a multi-method investigation into those aspects of communication that facilitate knowledge flow between consultants and clients. The role of shared codes and language, two-way communication, frequency, channel and the degree to which communication is project-focused are investigated. The client's absorptive capacity and the knowledge's complexity are used as moderating variables.Queensland based geological consultants completed an open and closed ended questionnaire reporting on their experiences with clients. Multiple regression is used for hypothesis testing. Commonly cited themes are developed from the qualitative responses and explanatory models are proposed. The quantitative results indicate that two-way communication is significantly related to the success of knowledge flow. Qualitative results highlight a number of important themes that contribute or inhibit knowledge communication. These include the role of clear project expectations, client's prior knowledge, their level of motivation, and the condition of the working relationship. The study contributes to the literature by developing new theory and perspectives; constructing original measures and proposing new links to existing theories, previously unreported in the literature. The studies individual level of analysis increases our understanding of knowledge communication on the most fundamental individual-to-individual level. Implications for practice and directions for future research are proposed." @default.
- W83244358 created "2016-06-24" @default.
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- W83244358 date "2001-01-01" @default.
- W83244358 modified "2023-09-23" @default.
- W83244358 title "Knowledge communication in the client-consultant relationship" @default.
- W83244358 hasPublicationYear "2001" @default.
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