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- W846517544 abstract "A project team, set up to design and implement an Enterprise Resource Planning (ERP) system, is essentially tasked with integrating knowledge distributed across an organization. This suggests that the social capital of project team members will be important, allowing them to acquire the necessary knowledge of organizational processes. In the case study project, however, team members used their social capital to further their own personal goals rather than the ERP project goals. Moreover, time and effort spent maintaining networks with others outside the project to pursue personal goals prevented the project team from developing into a knowledge-sharing community. The paper uses the framework of strategic exchange (Watson, 1994) to explore why, in this particular situation, social capital had a detrimental rather than a beneficial impact on the ERP project." @default.
- W846517544 created "2016-06-24" @default.
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- W846517544 date "2001-01-01" @default.
- W846517544 modified "2023-09-28" @default.
- W846517544 title "Knowledge creation in an ERP project team: the unexpected debilitating impact of social capital" @default.
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