Matches in SemOpenAlex for { <https://semopenalex.org/work/W880254693> ?p ?o ?g. }
Showing items 1 to 79 of
79
with 100 items per page.
- W880254693 endingPage "48" @default.
- W880254693 startingPage "38" @default.
- W880254693 abstract "This paper tried to research a field employee's character, its correlation to service attitude and its impact on service using MBTI characteristics functional indicators, working at airline customer service center. It is proved employees with Sensing Feeing(SF), Intuition Feeling(NF) and Intuition Thinking(NT) have showed lower satisfaction on their duty than employees with Sensing Thinking(ST) have. In analysis of MBTI characteristics' impact on organization-related characteristics, it is also found out employees with Sensing Feeing(SF) and Intuition Feeling(NF) have showed lower trust than employees with Sensing Thinking(ST) have. Considering other controled factors, this paper found that the more job satisfaction employees have, employees with 1 to 5 years of experience on their duty showed more significant service-focused attitude. Moreover, deputy directors or high-ranked people with the higher job satisfaction were seemed to be more service-oriented." @default.
- W880254693 created "2016-06-24" @default.
- W880254693 creator A5010033156 @default.
- W880254693 creator A5043085745 @default.
- W880254693 creator A5058036824 @default.
- W880254693 creator A5060055517 @default.
- W880254693 date "2011-01-01" @default.
- W880254693 modified "2023-09-23" @default.
- W880254693 title "A Research on Airline Customer Service Employees' Characters and their Service Attitudes focusing on K-Airline Service center" @default.
- W880254693 cites W2125495071 @default.
- W880254693 doi "https://doi.org/10.12985/ksaa.2011.19.1.038" @default.
- W880254693 hasPublicationYear "2011" @default.
- W880254693 type Work @default.
- W880254693 sameAs 880254693 @default.
- W880254693 citedByCount "0" @default.
- W880254693 crossrefType "journal-article" @default.
- W880254693 hasAuthorship W880254693A5010033156 @default.
- W880254693 hasAuthorship W880254693A5043085745 @default.
- W880254693 hasAuthorship W880254693A5058036824 @default.
- W880254693 hasAuthorship W880254693A5060055517 @default.
- W880254693 hasConcept C122980154 @default.
- W880254693 hasConcept C132010649 @default.
- W880254693 hasConcept C144133560 @default.
- W880254693 hasConcept C15744967 @default.
- W880254693 hasConcept C162853370 @default.
- W880254693 hasConcept C17744445 @default.
- W880254693 hasConcept C188147891 @default.
- W880254693 hasConcept C191511416 @default.
- W880254693 hasConcept C199539241 @default.
- W880254693 hasConcept C2718322 @default.
- W880254693 hasConcept C2779103253 @default.
- W880254693 hasConcept C2780378061 @default.
- W880254693 hasConcept C2984334869 @default.
- W880254693 hasConcept C77805123 @default.
- W880254693 hasConceptScore W880254693C122980154 @default.
- W880254693 hasConceptScore W880254693C132010649 @default.
- W880254693 hasConceptScore W880254693C144133560 @default.
- W880254693 hasConceptScore W880254693C15744967 @default.
- W880254693 hasConceptScore W880254693C162853370 @default.
- W880254693 hasConceptScore W880254693C17744445 @default.
- W880254693 hasConceptScore W880254693C188147891 @default.
- W880254693 hasConceptScore W880254693C191511416 @default.
- W880254693 hasConceptScore W880254693C199539241 @default.
- W880254693 hasConceptScore W880254693C2718322 @default.
- W880254693 hasConceptScore W880254693C2779103253 @default.
- W880254693 hasConceptScore W880254693C2780378061 @default.
- W880254693 hasConceptScore W880254693C2984334869 @default.
- W880254693 hasConceptScore W880254693C77805123 @default.
- W880254693 hasIssue "1" @default.
- W880254693 hasLocation W8802546931 @default.
- W880254693 hasOpenAccess W880254693 @default.
- W880254693 hasPrimaryLocation W8802546931 @default.
- W880254693 hasRelatedWork W129123659 @default.
- W880254693 hasRelatedWork W1485337020 @default.
- W880254693 hasRelatedWork W1522115549 @default.
- W880254693 hasRelatedWork W1964908808 @default.
- W880254693 hasRelatedWork W2012402787 @default.
- W880254693 hasRelatedWork W2037192123 @default.
- W880254693 hasRelatedWork W2043224657 @default.
- W880254693 hasRelatedWork W2182685044 @default.
- W880254693 hasRelatedWork W2189242679 @default.
- W880254693 hasRelatedWork W2299645366 @default.
- W880254693 hasRelatedWork W2356593518 @default.
- W880254693 hasRelatedWork W2383794053 @default.
- W880254693 hasRelatedWork W3164796098 @default.
- W880254693 hasRelatedWork W3186669524 @default.
- W880254693 hasRelatedWork W3203377434 @default.
- W880254693 hasRelatedWork W3210639128 @default.
- W880254693 hasRelatedWork W326163099 @default.
- W880254693 hasRelatedWork W627996771 @default.
- W880254693 hasRelatedWork W1912052305 @default.
- W880254693 hasRelatedWork W2118521313 @default.
- W880254693 hasVolume "19" @default.
- W880254693 isParatext "false" @default.
- W880254693 isRetracted "false" @default.
- W880254693 magId "880254693" @default.
- W880254693 workType "article" @default.