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- W904732147 abstract "Latent Class Analysis (LCA) was used to identify distinct groups of Community college students based on their self-ratings of satisfaction with student service programs. The programs were counseling, financial aid, health center, student programs and sudent government. The best fitting model to describe the data was a two DiscreteFactor model among 2 through 5 class solutions that were examined. The model provided insight into the structure of students’ feelings about their college services. The following four classes of D-Factor #1 were observed: Class 1, students who were very satisfied with all the programs (19%). Class 2, a relatively satisfied group of students (16%). Class 3, a large majority (57%) of students who felt ambiguous about the programs and class 4, a small group of very dissatisfied students (8%). The first class of D-Factor #2 students was satisfied with counseling and financial aid services but was ambiguous about health services. The second-class students (D-Factor #2) on the other hand, were dissatisfied with financial aid services. Their feelings about student government, student programs and health services were ambiguous. The two DFactor model provided a clear differentiation of the students in terms of their satisfaction, or dissatisfaction with the student services provided by the college." @default.
- W904732147 created "2016-06-24" @default.
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- W904732147 date "2011-01-01" @default.
- W904732147 modified "2023-09-23" @default.
- W904732147 title "The Structure of Student Satisfaction with College Services: A Latent Class Model." @default.
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