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• W97694833 abstract "IntroductionIt has become apparent that libraries play an important role in student retention. As an important point of for the university, libraries are evolving from research sites alone to safe spaces for students to hang out, surf the web and engage in student organizations. Identifying and understanding patterns of student usage, then, is important to the enterprise of student retention because it enables libraries and universities to tailor their hours, spaces and resources to further encourage patron use. This is in addition to the goal of simply increasing the number of students to enter the doors of the university library, the value of which is self-evident. We highlight the student retention aspect, however, because it can be an effective strategy when arguing for library funding during a time when state funding to libraries is decreasing.Studies have shown that students who are successful academically tend to be retained (Mezick, 2007). Several services that the library provides have been proven to improve academic success among students. The number of library instruction sessions a student attends during his/her time at a university has a direct impact upon academic success. According to Wong and Cmor, students who have three to four library instruction sessions in their program are 50% more likely to have a better GPA (2011, p. 574). In addition providing access to more high quality library resources improves retention (Mezick, 2007, p. 564). How often and how early a student uses the library in their career also affects retention. It has been shown that retained students have a higher level of book checkouts, PC logins, and other logins in the university library (Haddow and Joseph, 2010, p. 238). The inverse has a negative effect on retention. The study by Haddow and Joseph also showed that a high proportion of the withdrawn students had no or low use of library workstations and other resources early in the semester (2010. p. 242).With a clear correlation established between library use and student retention, the next step in any retention project should be to look at how to increase the patron population within the library. In order to undertake such a project, however, libraries must first understand when and how patrons are using the library. For example, offering special tutoring or programs on days when patron populations are statistically lower hurts the libraries' chances of forming a meaningful contact points with students. Once we begin to establish use patterns, however, libraries can begin to tweak services such as outreach, marketing, as well as hours and types of dedicated spaces, while keeping an eye on how usage patterns are affected.Lit reviewA number of studies have looked at library computer usage and possible factors affecting that usage. In a multi-year study, begun in 1999 and repeated every three years, Granath and Samson (2008), found that Mondays and Wednesdays saw the heaviest library computer usage, specifically morning and early afternoon usage (p. 3). In addition, they found that despite increases in number of computers each year, student demand for computers consistently outstripped those increases, leading to questions regarding what the ceiling may be for library computer offerings.Walton (2006), found that the most common motivation for using library computers was not proximity of access to research resources but instead lack of alternative computer access (p. 137). In most studies, the findings seem in-line with common sense regarding increases in patron computer usage. Gust and Haka (2006), found that increasing the number of computers, seating upgrades and installing a cafe will increase patron visits, although use of reference librarians did not increase at the same rate. They reached a similar conclusion regarding library renovations, indicating that these amenities have the primary effect of transforming the library into a conducive study space or hangout, if not increasing usage of traditional library services. …" @default.
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• W97694833 date "2013-10-01" @default.
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• W97694833 title "When and Where: Patron Use of Computer Banks and Study Rooms" @default.
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