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• W99361508 abstract "The CONCERTO project is concerned with the creation and management of knowledge repositories. The distinctive approach is to maintain an association between the textual form in which knowledge is expressed in source documents, and an expressive narrative knowledge representation language that supports inference and query operations. We first situate the CONCERTO approach in relation to current principles of knowledge management, before exploring three aspects of the mechanisms that CONCERTO supports: document management, acquisition of knowledge from text, and annotation base management. The concluding section gives an insight into how these mechanisms are being translated into changing working practices in a knowledge-based organisation within the CONCERTO consortium. 1 Principles of Knowledge Management In recent years, knowledge management has come to prominence as a topic of major concern for organisations (Davenport & Prusak, 1998). However, it is only very recently that academic discussion has moved towards practical implementation on the large scale, exploiting the World Wide Web for intranet, extranet and wider Internet handling of knowledge (Applehans et al., 1999). Knowledge management is a relatively young area, in terms of being considered a coherent area of organisational activity (people have been doing what is now called knowledge management for a long time, mainly without realising it). Thus, as with any young area, there is a desire to lay foundations, through the articulation of principles (Davenport, 1997) and assumptions (Applehans et al., 1999). In this paper, we examine some of these principles and assumptions within a discussion of how a particular approach to knowledge systems engineering contributes to improved knowledge management. Our approach is exemplified through application in two different knowledge management environments: the first is concerned with making it easier for customers to access relevant" @default.
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• W99361508 date "2000-01-01" @default.
• W99361508 modified "2023-09-27" @default.
• W99361508 title "Integrated document and knowledge management for the knowledge-based enterprise" @default.
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